Frequently Asked Questions
What if my drain is already clogged?
First, remove any existing clogs for the last time! The DrainWig will not remove hair clogs already in the drain, but it will prevent all future clogs.
Which DrainWig is right for my Drain?
If your drain has a stopper, and you would like to maintain the function of your bath, we recommend our Bathtub DrainWig. After it is installed, the stopper is replaced, and the bath can be used as normal. This would include bath/shower combos and soaking bathtubs.
If your drain is stopper-less, such as a shower, then we recommend our Shower DrainWig.
Will the chain rust or break in the drain?
The DrainWig is crafted from durable plastic and rust-proof stainless steel, ensuring long- performance. Be sure to buy the authentic DrainWig brand, as counterfeits will rust and break apart, causing more headaches. The DrainWig is designed for durability and built to last.
Can the DrainWig be reused?
Yes, the DrainWig can be reused if you're comfortable cleaning the hair off the chain. However, if you have a sensitive gag reflex, feel free to dispose of it and replace it with a fresh one.
How do I know when to replace my DrainWig?
We recommend replacing your DrainWig every 2-4 months or monitoring the drain's water flow. If you notice water backing up, it’s time for a replacement!
What material is the DrainWig made?
DrainWig consists of an HDPE plastic cap with a stainless steel chain and silicone whiskers.
How do you know when to replace your DrainWig?
The DrainWig will typically last 2-4 months, depending on use. This can vary greatly depending on how much hair is going down the drain. When the water begins to drain slowly or backs up, it is time to remove and replace the DrainWig.
What if I forget to remove the DrainWig?
You will be shocked when you witness how big the hairball can get and still slide through the bathtub drain. If you leave it in too long, you may need to put on some rubber/vinyl gloves to help it along. Worst case scenario, you may need to remove your drain cover to remove the DrainWig chain. Look on the bright side: you will be the proud owner of a very large hair ball!
What if my DrainWig is not catching hair?
First, be patient! The DrainWig is designed to catch only the hair that causes a clog in the p-trap. Second, it is very rare, but occasionally a plumber will install a p-trap in a non-standard location under the drain, and the DrainWig will not be long enough to catch the hair.
Is 'DrainWig' a Registered Trademark?
Yes
Does the DrainWig have a utility patent?
Yes, to ensure its unique design and functionality are protected, the DrainWig has been granted multiple U.S. patents.
US Patent No.: 8,910,322 B2 Dec. 16, 2014
US Patent No.: 9,534,365 B2 Jan. 3, 2017
US Patent No: 10,119,257 B2 Nov. 6, 2018
US Patent No: 10,119,258 B2 Nov. 6, 2018
China Patent No.: ZL201380008793.5 June 22, 2016